Return & Refund

Return & Refund Policy

We want you to be satisfied with your purchase from Coin Legend. Please review the following return conditions before requesting a return.

Return Period

Eligible items may be returned within 14 days of confirmed delivery.

Please contact us before returning any item. Unauthorized returns may not be accepted.

Return Condition

Returned items must be in the same condition in which they were received and must include all original packaging, holders, capsules, certificates, accessories, and other materials supplied with the item.

Coins, banknotes, graded collectibles, sealed products, and other collectible items must not be altered, cleaned, damaged, opened, substituted, or removed from sealed or certified holders.

We reserve the right to refuse a return if the item’s condition has changed after delivery.

Non-Returnable Items

The following items may not be eligible for return:

* Items that have been altered, cleaned, damaged, or modified
* Items removed from sealed or certified packaging
* Items missing original packaging, certificates, capsules, or accessories
* Clearance or final-sale items where clearly identified
* Customized or personalized products
* Certain international orders where returns are not available

Any applicable return restrictions will be disclosed before purchase whenever possible.

Return Shipping

Unless the return is the result of an incorrect item or an error by Coin Legend, customers are responsible for return shipping costs.

We strongly recommend using a tracked and insured shipping service when returning valuable collectibles.

Coin Legend is not responsible for return packages lost or damaged while in transit.

Refunds

Once your return has been received and inspected, we will notify you regarding the status of your refund.

Approved refunds will be issued to the original payment method.

Original shipping charges are non-refundable unless the return resulted from an error by Coin Legend.

Financial institutions and payment providers may require additional processing time before the refund appears in your account.

Damaged or Incorrect Items

Please inspect your order after delivery.

If you receive an incorrect item or an item that was materially damaged during shipping, contact us promptly with your order number and photographs of the item and packaging.

We will review the issue and determine the appropriate resolution.

Order Cancellations

If you need to cancel an order, please contact us as soon as possible.

Orders that have already been shipped cannot normally be cancelled and must follow the applicable return procedure.